Question 1

How do I get in touch with a doctor?

Accepted Answer

Book an appointment online through our booking flow and one of our professionals will see you at the pharmacy. For general enquiries, use the contact form on this page or call us directly. For urgent care, please phone the pharmacy.

Question 2

Are all consultations in-person?

Accepted Answer

Currently, we offer in-person consultations at our pharmacy on Mgarr Road in Xewkija. Online consultation functionality is being developed and will be available soon.

Question 3

How quickly will I receive a response?

Accepted Answer

Our team typically responds to contact-form enquiries within 24 hours on working days. For urgent matters, we always recommend contacting the pharmacy by phone.

Question 4

Is my information kept private?

Accepted Answer

Absolutely. All patient data is handled in strict accordance with GDPR and Malta health data protection regulations. Your information is never shared with third parties.

Question 5

Can I change my doctor?

Accepted Answer

Yes. You can browse our team and book with any of our visiting specialists at any time through your account dashboard.

Monday	08:00-20:00
Tuesday	08:00-20:00
Wednesday	08:00-20:00
Thursday	08:00-20:00
Friday	08:00-20:00
Saturday	08:00-20:00
Sunday	Closed

Monday	08:00-20:00
Tuesday	08:00-20:00
Wednesday	08:00-20:00
Thursday	08:00-20:00
Friday	08:00-20:00
Saturday	08:00-20:00
Sunday	Closed

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Frequently asked questions

We're here to help

Reach us directly

Opening hours

Send a message

Frequently asked questions